This is a critical window of opportunity. Do not reset or unplug your device! Since the physical hardware is still operational, use your PIN code to access the wallet dashboard. Immediately transfer all digital assets to a newly created software wallet or a secondary hardware wallet with a freshly generated seed phrase. Only after your funds are 100% secured can you safely wipe and reset the original device.
I lost my 24-word seed recovery phrase, but my physical device still functions. What do I do?
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